LactoCart

Last Updated: [22/09/2026]

LactoCart respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website https://lactocart.brostartup.com or use our milk and dairy delivery services.

1. Information We Collect

We may collect the following information:

Personal Information

• Name

• Mobile number

• Email address

• Delivery location / address

• Milk subscription details

• Order and delivery details

• Payment-related information, where required for processing transactions

Non-Personal Information

• Browser type

• IP address

• Website usage data (pages visited, time spent, etc.)

• Device and technical information

2. How We Use Your Information

We use the collected information to:

• Provide and manage milk and dairy product delivery services

• Process and manage orders and subscriptions

• Confirm orders, subscriptions, and deliveries

• Communicate delivery updates, reminders, and offers

• Process payments and maintain transaction records

• Improve our website and service quality

• Respond to customer queries and support requests

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties.

Your information may be shared only:

• With delivery staff or service personnel for order and delivery fulfillment

• With payment service providers when required to process payments

• When required by law or legal authorities

4. Data Security

We take reasonable and appropriate security measures to protect your personal information against:

• Unauthorized access

• Loss

• Misuse

• Alteration

• Unauthorized disclosure

However, no online data transmission or electronic storage system is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website may use cookies to:

• Improve user experience

• Analyze website traffic

• Understand customer preferences

• Improve website functionality

You can choose to disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

6. Third-Party Links

Our website may contain links to third-party websites or services.

LactoCart is not responsible for the privacy practices, security, or content of those external websites. Customers are advised to review the privacy policies of third-party websites before providing their personal information.

7. Customer Consent

By using our website or milk and dairy delivery services, you consent to this Privacy Policy and agree to the collection and use of information as described herein.

8. Data Retention

We retain customer information only as long as necessary to:

• Provide milk and dairy delivery services

• Manage orders and subscriptions

• Maintain transaction and payment records

• Comply with applicable legal obligations

• Resolve customer queries and disputes

When information is no longer required, it may be deleted or securely disposed of in accordance with applicable requirements.

9. Changes to This Privacy Policy

LactoCart reserves the right to update or modify this Privacy Policy at any time.

Any changes will be effective immediately once posted on the website. Customers are advised to review this Privacy Policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, you may contact us at:

📞 Phone: 9332486059
📧 Email: lactocart@gmail.com
🌐 Website: https://lactocart.brostartup.com
📍 Location: Mahanandapally, P. O- Jhaljhalia, P. S- English Bazar, Dist- Malda, State - West Bengal, Pin - 732102